Castfire Status

We’re experiencing higher than normal load right now for our transcode cluster. We’re working to speed up the queue now.

UPDATE: Resolved.

We’re experiencing an infrastructure issue… diagnosing now.

Update 3:17pm: Resolved… all systems are back to normal.

Just launched a feature that enables permalink pages to work on any mobile device, including iOS and Android. It’s available by taking any serve URL and appending .html on it, instead of the normal extension. (IE instead of .default.mp4, use .html). Email support if you need more info.

We’ve identified an issue which is delaying the transcoding of some files being currently uploaded. We expect to resolve this issue shortly.

Update: Queue is returning to normal, and all files should be processed shortly.

We’ve updated the user interface for our group creation to make it easier to use. Check out Profile groups, Media groups, or Campaign groups to see what we’ve done.

We just added a new feature that enables people to define “profile groups” which can be used to return groups of profiles with RSS feeds.

We’ve updated our API to support more instances of CP Foreign Key.

We’re currently having an outage, and are investigating the cause now.

Update: One of our datacenters is having a network issue and we are working to help resolve.

Update: Our datacenter tells us:

Apologize for the inconvenience. An aggregate switch that feeds your switches has gone down, and we are repairing the configuration now. We will have further updates for you as they become available. 

Update: The incident has been resolved. We’re working with our datacenter to resolve what exactly cause the issue, and how to prevent it in the future.

Just pushed a new fix to our stats page which allows for filtering by custom date ranges. http://cms.castfire.com/stats to give it a shot.

Updated our in-CMS stats page, added support for Silverlight and HTTP Adaptive, as well as cleaned up the graph.